My new dishwasher arrived the day before I left for the Olympics and I knew it would be put to the extreme test: my husband (who loathes doing the dishes) would be left in charge of doing that which he hates most in the world.
He survived...thrived, even. I was delighted to come home to a sink NOT full of dirty dishes.
I took over dish duty and put it to the test. I LOVED the open layout of the dishwasher and that it uses 41 % less energy and 40 % less water than was used just 10 years ago.
Because, believe it or not, I was doing dishes way back then.
But in the middle of my euphoria, it stopped cleaning the tough dishes. I hemmed and hawed and finally contacted Mom Central.
"Send us a photograph or your fully-loaded dishwasher," they advised. I did so and they forwarded it to Frigidaire's product team to assess the issue.
Turns out, the issue was me.
This should not be a shock to any of you.

From loading the dishes in the wrong direction to inadvertently blocking key spray areas, it was revealed that I do not know how to load a dishwasher.
After following the team's instructions, my dishwasher is fully functional and glorious again. For any future problems, I now know the root of the problem:
"User Error."
So, let's hear it. Whether it's TVs, computers or new appliances, have you ever messed up and tried to blame someone else?
Disclaimer: I wrote this review while participating in a Test Drive Campaign by Mom Central on behalf of Frigidaire and received a Frigidaire Dishwasher to facilitate my review.





24 Comments:
Funny you should bring this up but I remember when I moved into a new apartment and I had problems with bubbles overflowing from it.
Turns out, I wasn't using dishwasher soap, but dish soap for the sink. Whoops!
Glad you got your Frigidaire situation figured out. I have one and LOVE it.
I load like you. Apparently they should teach dishwasher loading at school.
Thanks for the tips.
LOL--good to know I'm not alone!
This is too classic. Don't ask me about my food processor. After complaining about its chopping capabilities for a year, I realized I had it on the shredder.
Oh, that was Candace. In case you couldn't guess. :)
I was right! I knew there was a right and wrong way to load a dishwasher... now to get everyone else to conform... :)
This wasn't me- but a client.
I used to work at a computer store and one of our clients was located a three hour drive away. She called my boss- livid- bad mouthed him, the product, the company- you name it. Well- we checked the computers before we sent them so my boss got in his car and drove out to the customer.
She had not plugged it in.
Why don't the dumb machine's come with a tutorial? Seems I load mine wrong too. ;
At least it gets loaded!
No, Amber. I have never messed anything up and it's always someone else's fault. Usually my husband's. :)
Love the computer plug story!
And Jo--nice to know it is your hubby who is always wrong. :-)
That is funny! I had a co-worker who decided to read the manual and told us all how much better her dishwasher started working. Ever since then, I decided to read it....one day. :)
Um, I'm not sure if this counts but it's the first that comes to mind.
Last week there was a new release at Redbox that I'd be dying to see. So I get the movie rented, get the kids in bed, the hubby and I are in our pj's and it's time to watch said movie.
It being a new release and I being likely the first person ever to rent it it was pretty stiff in the DVD case so trying to get it out I actually snap the DVD in two!
Last time I tried to call Redbox customer service I was on hold for 3 hours and still never talked to a real person. (That is NOT an exaggeration!)
SOOOO I simply returned the broken movie the following day and re-rented the movie from a different Redbox. (Didn't want to run the risk of being re-vended my broken disk.) Now somebody else can take the blame for breaking the DVD in half.
I'm typically so freakishly honest that it bothered me for a few days that I'd done something so blatantly dishonest. But it's been a week now and I no longer lose sleep over it.
I do this all the time but mainly I have PICNIC's (Problem in Chair, not in Computer). I am not the most computer savy but I usually find that I don't know how these things are suppose to work.
I have found that any non functioning appliances start working again after a "rest" I am not even kidding this has worked on a dishwasher and a TV. The dishwasher rested for 6 weeks!!! - we did everything by hand -- and then magically started working again and has been for the last 14 months. The TV with the supposed bad digital board had a 4 month rest in the garage - and has been working since Super Bowl Sunday when my husband dragged it out because he refused to watch the game on a small TV with no HD.
Nicole--that wait for Red Box is absolutely RIDICULOUS.
PICNICS--love it.
And letting the appliances "rest." Why didn't I think of that? :-)
I think I'm having a Senior moment--I can't think of anything. Of course, that is probably really because I've always found someone else to blame ; )
I'm one of those people who basically washes the dishes before I load them in the dishwasher. I know CALL ME CRAZY.
That so totally would have been me!!! lol
I totally feel accomplished to have even loaded my dishwasher...
I have, "User Error" issues while mopping the floor...perhaps because I ignore the filthy floor until I am afraid Child Protective Services will take my kids... If you don't pick up a mop does that count as a, "User Error"?.
I'm seriously wondering if my problem with our new-ish dishwasher is that I don't know how to load it. I'll have to look in my manual and see if there is a picture of the right way to load it.
Crap, I didn't even THINK about the big stuff like cutting boards blocking the spray.
I went from a ROCKIN' dishwasher to the crappiest one I've EVER used. I'm pretty sure dishes come out dirtier than when I put them in. After being gone for a few days and hubby doing all the dishes he says, " I think getting a good dishwasher for our future house is very important." I agree baby, I agree.
Wow. All this time I've been loading my dishwasher SO wrong and didn't even know it. I can't wait to try out dishes with this new information!!!!
Seriously! I should have known with a good dishwasher like Frigidaire that it was User Error. Glad to hear I'm not alone. :-)
Of course, I blame others when I mess up something. Don't forget, I am a system analyst and the users all blame me (or the system I design) for their mistakes. So, when it is my turn, I will blame someone else ; )
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